WWIS Frequently Asked Questions (FAQ)

 

1. General Questions

 
 

Q:

Who provides the weather information on this website?
 

Ans:

The weather information shown on WWIS is provided by National Meteorological and Hydrological Services (NMHs) of World Meteorological Organization (WMO) members. The list of participation WMO members can be found on this page: http://worldweather.wmo.int/members.htm.
 
 

Q:

Who develops and operates this website?
 

Ans:

WWIS is developed and operated by the Hong Kong Observatory (HKO) for WMO.

 
 

Q:

What languages are available for this website?
 

Ans:

WWIS is now available in eight languages: English, Arabic, Chinese, Portuguese, Spain, French, German and Italian.

 
 

Q:

Who maintains the WWIS website?
 

Ans:

The English, Arabic, Chinese, Portuguese, Spain, French, German and Italian version of WWIS websites are respectively maintained by the Hong Kong Observatory, Oman Meteorological Department, China Meteorological Administration, Instituto de Meteorologia of Portugal, Agencia Estatal de Meteorología of Spain, Meteo France, Deutscher Wetterdienst of Germany and Servizio Meteorologico of Italy.

 
 

Q:

How is the weather information collected in WWIS?

 

Ans:

The weather information in WWIS is collected from official observations and forecasts by respective NMHs based on WMO’s guidelines.

 
 

Q:

Can I present the weather information on this website to the public?

 

Ans:

The weather information in WWIS is free to use for media and the public. When doing so, credits should be given to respective NHMs and WWIS.

 
 

Q:

Who is responsible for the accuracy and completeness of the weather information in WWIS?

 

Ans:

World Meteorological Organization (WMO) and National Meteorological & Hydrological Services (NMHSs) contributing to this website make no warranty, statement or representation, express or implied, with respect to the accuracy, availability, completeness or usefulness of the information, contained herein, and in so far as permitted by law, will not have any legal liability or responsibility (including liability for negligence) for any loss, damage, or injury (including death) which may result, whether directly or indirectly, from the supply or use of such information.

 
 

2. System Requirements and Installation

 
 

Q:

Which web browsers does this website support?

 

Ans:

The website requires the installation of the Google Earth Plug-in, which currently supports the following web browsers:

  • Microsoft Windows (2000, XP, and Vista)
    • Google Chrome 1.0+
    • Internet Explorer 6+
    • Firefox 2.0+
    • Flock 1.0+
  • Apple Mac OS X 10.4 and higher (Intel and PowerPC)
    • Safari 3.1+
    • Firefox 3.0+

For details, please check the official information from the Google Earth: http://code.google.com/intl/zh-HK/apis/earth/faq.html#ossupport.

 
 

Q:

What is the basic requirement of my PC for using this website?

 

Ans:

To use this website, your system must support the Google Earth Plug-in. The basic requirements for the Google Earth Plug-in can be checked on this website: http://earth.google.com/support/bin/answer.py?answer=20701.

 
 

Q:

Does this website support PDA or smartphones?

 

Ans:

The Google Earth Plug-in currently does not support PDA, smartphones or other handheld devices at this moment.

 
 

Q:

What if my system does not support the Google Earth Plug-in?

 

Ans:

You can still browse the WWIS via the link: http://worldweather.wmo.int.

 
 

Q:

How to install the Google Earth Plug-in?

 

Ans:

Simple installation guidelines can be found here.

 
 

Q:

Where can I download the Google Earth Plug-in?

 

Ans:

Your web browser should show the button to download it automatically. In case it does not, you can download it from: http://earth.google.com/intl/en/download-earth.html

 
 

3. Website Features

 
 

Q:

How to search for a city weather forecast?

 

Ans:

There are two ways to find a city weather forecast. You can either search a city (a) by hand on the Globe directly, or (b) by typing in keyword of a city on the city forecast search bar, then choose your city from the suggestion table and click ‘Go’. The latest first day weather forecasts for each city are directly shown as weather icons with maximum and minimum temperatures alongside on the globe. If you want to check the next few day weather forecasts, click on the weather icon to open the weather information page.

 
 

Q:

Why the weather information page does not open when I click on the weather icon?

 

Ans:

The pop-up of the weather information page may be blocked by some web browsers, firewalls and other security software. Please check the security setting and allow pop-up from this site.

 
 

Q:

Why does a city not shown on the globe?

 

Ans:

Only those cities which have weather information provided would be shown on the globe. In case a city is currently not shown but it was shown in the past, this is most probably due to temporary data transmission problems, please check it later. If the same problem persists for more than two days, please contact our webmaster.

 
 

Q:

Why I cannot see the weather icons on the globe?

 

Ans:

Please be patient. Depending on the resources of your CPU and the speed of network connections, normally it takes few seconds to a minute for the Google Earth Plug-in to load all the city weather information.

 
 

Q:

What are those icons shown on the globe?

 

Ans:

They are the forecast weather icons. You can check the meaning of each weather icon on this page: http://www.worldweather.org/wx_icon.htm.

 
 

Q:

Why is a ‘C’ icon shown instead of a weather icon for certain cities?

 

Ans:

The ‘C’ icon denotes that only climatological information is available for that city. If weather forecast is not currently available for a city, a ‘C’ icon will also be shown.

 
 

Q:

Why is the weather forecast shown not the latest one?

 

Ans:

Whether a city’s forecast is the most updated depends on the availability of weather information provided by individual WMO members and the update frequency of WWIS website by different language hosts.

 
 

Q:

Can the temperature be shown in Fahrenheit /Celsius scale?

 

Ans:

Yes, you can switch the temperature scale between Fahrenheit and Celsius by clicking the link next to the  icon.

 
 

Q:

How to change to my language?

 

Ans:

Just click on the language selection buttons on the top of the Google Earth interface.


| About this Website | Note to User | Disclaimer | Contact Us | Related Links | World Time | Bookmark | Download Google Earth | FAQ |